Terms and Conditions

Effective Date: 5/1/2025

These Terms and Conditions ("Terms") govern your use of the Makers Merch website, products, and services. By placing an order or browsing our site, you agree to these Terms.

Ordering Process

All orders are considered custom and made to order.

Once your artwork and order details are approved and payment is received, we begin production.

Changes or cancellations after approval may not be possible.

Pricing & Payment

All prices are listed in USD and are subject to change without notice.

Payment is required in full before production begins unless otherwise agreed in writing.

We accept major credit cards, PayPal, ACH, and other secure payment methods.

Quotes & Estimates

Quotes are valid for 30 days unless otherwise specified.

Final pricing may vary based on artwork changes, production upgrades, or shipping destination.

Turnaround Times

Standard turnaround is typically 3–4 weeks from final approval.

Rush orders are available at an additional cost and must be confirmed in writing.

We are not responsible for delays caused by incorrect files, unpaid invoices, or third-party carriers.

Shipping

We ship worldwide using carriers like UPS, FedEx, and DHL.

Shipping costs are provided during quoting or invoicing.

Makers Merch is not responsible for customs fees, import taxes, or delivery delays once the order leaves our production facility.

Returns & Refunds

Because all items are custom made, we do not accept returns.

If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos and order details. We’ll work with you to resolve the issue.

Artwork & Intellectual Property

By submitting artwork, you confirm that you have the legal right to use and reproduce the design.

We may showcase your products on our website or social media for portfolio purposes unless you request otherwise in writing.

Privacy

Your personal information is handled according to our Privacy Policy.

Limitation of Liability

Makers Merch is not liable for any indirect, incidental, or consequential damages arising from use of our products or services.

Modifications

We may update these Terms at any time. Continued use of our site or services indicates acceptance of the updated Terms.

Contact Us

Email: sales@makers-merch.com Phone: (702) 518-8801 Location: Las Vegas, NV (serving clients worldwide)